At Circlebond India Private Limited, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our mobile application BookMyDriver™, our websites, and other services (collectively, the "Services"). By accessing or using our Services, you agree to the practices described in this policy.
Circlebond India Private Limited ("we," "us," or "our") is committed to safeguarding the privacy of our customers, users, and visitors ("you" or "your"). We understand that privacy is a fundamental right, and we respect your ability to control your personal information. This Privacy Policy provides a detailed overview of the types of personal data we collect, how we use it, the conditions under which we may disclose it, and how we safeguard it.
This policy applies to all users of the BookMyDriver™ application and associated services, and is designed in compliance with applicable data protection regulations including but not limited to the Information Technology Act, 2000 (India), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA), where applicable.
We collect personal information directly from you, automatically through your use of our Services, and from third parties.
When you register for an account on BookMyDriver™, interact with customer service, or make use of any feature of our Services, you may provide us with:
When you use the BookMyDriver™ app or website, we automatically collect certain information, such as:
We may collect additional data from third-party sources including:
We process your personal information to:
We rely on the following legal bases to process your personal information:
We may share your data with trusted third parties only when necessary and with appropriate data safeguards:
All such disclosures are made with contractual protections in place to safeguard your personal data.
The Driver shall, prior to the commencement of each trip, capture photographic images of the Vehicle for the purpose of documenting its pre-trip condition. Upon completion of the trip, such photographic records may be used for comparison against the post-trip condition of the Vehicle. These records shall constitute admissible evidence in determining liability for any damage, misuse, or discrepancy arising in relation to the Vehicle, and the Company reserves the right to rely upon such records in any dispute resolution proceedings.
As Circlebond India Private Limited operates primarily in India, your data is stored within India. However, in certain cases, data may be processed or accessed by service providers located in other countries. In such instances, we ensure adequate data protection standards are met, such as through data processing agreements and contractual clauses.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required under law. This typically includes:
After this period, we securely delete or anonymize the data.
You have the right to:
To exercise any of these rights, please contact us at the email address provided below.
We are committed to protecting your data and implement industry-standard security measures including:
Please note that no online system can be guaranteed 100% secure, but we continuously strive to protect your information.
The BookMyDriver™ website and app may use cookies or similar technologies for analytics, session management, and user preferences. You can manage or disable cookies through your browser settings, although some features may not function properly without them.
Our Services are not directed toward children under the age of 13, and we do not knowingly collect data from them. If we discover that we have collected information from a child without proper consent, we will take steps to delete the data promptly.
Our Services may include links to external sites or integrate with third-party platforms (e.g., Google Maps for route tracking). We are not responsible for their data practices and encourage you to read their privacy policies before interacting with them.
We may revise this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. We will notify you of any significant updates via the BookMyDriver™ app, website, or email. Continued use of the Services after changes constitutes acceptance of the updated policy.
For any questions, requests, or concerns regarding this Privacy Policy, please contact:
Circlebond India Private Limited
NO.17/316, Alingal House,
Karikkad PO, Kadavallur,
Karikkad, Talappilly,
Thrissur- 680519, Kerala
Email: info@book-mydriver.com
Phone: +91 80892 02880
We are committed to resolving your privacy concerns in a fair and timely manner.